* We are happy and always here to help you, and share the Microsoft 365 for business online information with you. The collect above result from other member whose Skype for Business meeting is working well, so we can take comparison with both.īesides, we strongly suggest you find a different device to check if issue exists when attend a new meeting, this way we can confirm that whether issue is related with your account.Īnna - * Beware of scammers posting fake support numbers here. Get-CsClientPolicy -Identity "Global" |FL Or if there’s not thing showed from step 1’s result, run below command to find default policies: Get-CsConferencingPolicy -Identity "Policy Name" | FLģ. If there’s an entry (Policy Name) from above command, then run following command: Get-CsOnlineUser -Identity “User Name” | FL ConferencingPolicyĢ. This is a corporate laptop so Im sure there are some anti-virus. Im pretty sure this is a client issue because I can run the Skype for Business web app and then see what is being presented. I also have the Skype for Business white screen when someone is presenting. Skype for Business online PowerShell, then run following commands to collect it?ġ. Skype for Business Screen Share White Screen. But not sure in which direction to continue.We need to check the meeting policy for your account, could you please contact admin, let him connect to
The screen share fails with the message "An error occurred during the presentation" at the caller end.Īnd as and when the user restarts the Skype client or reboots the machine, the issue i fixed, the user will be able to initiate desktop share without any issue.Īlready checked the local network and the required port connectivities, I have a feeling it is something on the local machine which is causing the issue.
Memory Usage: totalUsedVirtual=1846_ availableVirtual=200 StartupTime: T02:08:33.195Z "" And the session end with the below diag IDĥ2163 reason=Appsharing session disconnected due to failures in RDP stack" UserType="Callee" MediaType="application-sharing" NetworkErr="no error" ErrTime="0" RTPSeq="0" SeqDelta="0" RTPTime="0" RTCPTime="3671339649452" TransptRecvErr="0x0" RecvErrTime="0" TransptSendErr="0x80004005" SendErrTime="3671339642972" InterfacesStall="0x0" InterfacesConnCheck="0x0" MrDnsE="" MrResE="0" MrDnsI="" MrResI="1" MrDnsCacheReadAttempt="0" ICEWarn="0x0" ICEWarnEx="0x0" LocalSite="x.x.x.x:34406" LocalMR="x.x.x.x:57911" RemoteSite="x.x.x.x:62508" RemoteMR="x.x.x.x:57637" PortRange="39040:39059" LocalMRTCPPort="57911" RemoteMRTCPPort="57637" LocalLocation="2" RemoteLocation="2" FederationType="0" NetworkName="" Interfaces="0x4" BaseInterface="0x4" BaseAddress="10.200.206.129:39052" Protocol="1" LocalInterface="0x4" LocalAddrType="0" LocalAddress="x.x.x.x:39051" RemoteAddress="x.x.x.x:62508" RemoteAddrType="0" IceRole="1" RtpRtcpMux="1_FirstHopRTTInMs=0" MediaDllVersion=".149" MrDnsE="" MrResE="0" MrDnsI="" MrResI="1" MrDnsCacheReadAttempt="0" LyncAppSharingDebug="SharerChannel:0x8000ffff
We are current running with Skype for Business on premise environment.īelow is what i observed from the logs, complete list of candidates are exchanged, no abnormalities here. There is intermittent desktop sharing failures observed by random users across our deployment.
The error is observed in both conferences and Peer to peer sessions. I am working on a specific Skype Diagnostic ID - 52163, Issue with Desktop sharing on Skype for business client.
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